:root{--support-bg:#f4f5f2;--support-card:#fff;--support-text:#14161a;--support-muted:#6d7178;--support-line:#e3e5df;--support-blue:#3157ff;--support-soft:#eef1ff;--support-green:#157b55;--support-red:#c43c3c}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--support-bg);color:var(--support-text);font-family:-apple-system,BlinkMacSystemFont,"Apple SD Gothic Neo","Noto Sans KR",sans-serif}.support-app{min-height:100vh}.support-header{height:76px;padding:0 max(22px,calc((100vw - 1120px)/2));display:flex;align-items:center;gap:14px;border-bottom:1px solid var(--support-line);background:rgba(255,255,255,.92);backdrop-filter:blur(16px);position:sticky;top:0;z-index:20}.support-back{width:42px;height:42px;display:grid;place-items:center;border:1px solid var(--support-line);border-radius:50%;color:var(--support-text)}.support-back svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:2}.support-brand{text-decoration:none;color:var(--support-text);font-size:21px;font-weight:950;letter-spacing:-1px}.support-brand em{color:var(--support-blue);font-style:normal}.support-member-state{margin-left:auto;font-size:12px;color:var(--support-muted);font-weight:750}.support-main{width:min(100% - 36px,1120px);margin:0 auto;padding:52px 0 90px}.support-hero{max-width:760px;margin-bottom:38px}.support-hero>small,.support-history-head small{display:block;color:var(--support-blue);font-weight:900;font-size:11px;letter-spacing:1.7px}.support-hero h1{margin:14px 0 16px;font-size:clamp(42px,6vw,70px);line-height:1.02;letter-spacing:-4px}.support-hero>p{max-width:650px;margin:0;color:var(--support-muted);line-height:1.75;font-size:15px}.support-flow{display:flex;align-items:center;gap:11px;margin-top:28px}.support-flow span{display:flex;align-items:center;gap:8px;font-size:12px;font-weight:850}.support-flow b{width:25px;height:25px;display:grid;place-items:center;border-radius:50%;background:var(--support-text);color:#fff;font-size:10px}.support-flow i{width:38px;height:1px;background:#cfd1cc}.support-gate{padding:28px;background:#fff;border:1px solid var(--support-line);border-radius:24px;display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:20px;align-items:center;box-shadow:0 14px 40px rgba(20,22,26,.05)}.support-gate-icon{width:58px;height:58px;border-radius:18px;display:grid;place-items:center;background:var(--support-soft);font-size:24px}.support-gate small{color:var(--support-blue);font-size:10px;font-weight:900;letter-spacing:1.4px}.support-gate h2{margin:5px 0 4px;font-size:22px}.support-gate p{margin:0;color:var(--support-muted);font-size:13px;line-height:1.6}.support-gate a{padding:14px 20px;border-radius:13px;background:var(--support-blue);color:#fff;text-decoration:none;font-weight:900;font-size:13px}.support-step-card,.support-answer,.support-history{background:var(--support-card);border:1px solid var(--support-line);border-radius:26px;padding:30px;margin-top:18px;box-shadow:0 12px 36px rgba(20,22,26,.035)}.support-step-head{display:flex;gap:18px;align-items:flex-start}.support-step-head>span{border-radius:999px;background:var(--support-text);color:#fff;padding:7px 10px;font-size:9px;font-weight:900;letter-spacing:.8px;white-space:nowrap}.support-step-head h2{margin:0;font-size:24px;letter-spacing:-1px}.support-step-head p{margin:7px 0 0;color:var(--support-muted);font-size:12px;line-height:1.6}.support-categories{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin:26px 0 20px}.support-categories button{min-height:54px;text-align:left;padding:0 14px;border:1px solid var(--support-line);border-radius:14px;background:#fafaf8;color:#40434a;font-weight:800;font-size:12px;cursor:pointer}.support-categories button span{margin-right:7px;color:#a1a4ab;font-size:10px}.support-categories button:hover,.support-categories button.active{border-color:var(--support-blue);background:var(--support-soft);color:var(--support-blue)}.support-categories button.active span{color:var(--support-blue)}.support-field{display:block;position:relative;margin-top:15px}.support-field>span{display:block;margin:0 0 8px;font-size:11px;font-weight:900}.support-field textarea,.support-field input,.support-reply textarea{width:100%;border:1px solid var(--support-line);border-radius:15px;background:#fafaf8;padding:15px;color:var(--support-text);font:inherit;font-size:13px;outline:none;transition:.18s}.support-field textarea{min-height:136px;resize:vertical;line-height:1.65}.support-field input{height:50px}.support-field textarea:focus,.support-field input:focus,.support-reply textarea:focus{border-color:var(--support-blue);background:#fff;box-shadow:0 0 0 3px rgba(49,87,255,.1)}.support-field>small{position:absolute;right:12px;bottom:10px;color:#a0a3aa;font-size:9px}.support-field>small b{font-weight:700}.support-primary,.support-dark,.support-secondary{border:0;border-radius:14px;padding:14px 20px;font:inherit;font-size:12px;font-weight:900;cursor:pointer}.support-primary{width:100%;margin-top:13px;background:var(--support-blue);color:#fff}.support-primary:disabled,.support-dark:disabled,.support-secondary:disabled{opacity:.55;cursor:wait}.support-form-state{min-height:18px;margin:10px 2px 0;font-size:11px;color:var(--support-muted)}.support-form-state.error{color:var(--support-red)}.support-form-state.success{color:var(--support-green)}.support-answer-label{display:flex;align-items:center;gap:12px}.support-answer-label>span{width:42px;height:42px;border-radius:14px;background:var(--support-blue);color:#fff;display:grid;place-items:center;font-size:13px;font-weight:950}.support-answer-label b{display:block;font-size:14px}.support-answer-label small{display:block;margin-top:4px;color:var(--support-muted);font-size:10px}.support-answer-copy{margin-top:20px;border-radius:17px;background:#f6f7ff;padding:20px;white-space:pre-wrap;font-size:13px;line-height:1.8;color:#333847}.support-solved{margin-top:20px;padding-top:18px;border-top:1px solid var(--support-line);display:flex;align-items:center;justify-content:space-between;gap:14px}.support-solved p{margin:0;font-size:13px;font-weight:850}.support-solved>div{display:flex;gap:8px}.support-secondary{border:1px solid var(--support-line);background:#fff;color:var(--support-text)}.support-dark{background:var(--support-text);color:#fff}.support-resolved-message{margin:14px 0 0;padding:13px;border-radius:12px;background:#eaf8f1;color:var(--support-green);font-size:11px;font-weight:750}.support-inquiry-form{border-color:#ccd4ff}.support-privacy-note{margin:13px 0 0;padding:12px 14px;border-radius:12px;background:#fff7e5;color:#785a15;font-size:10px;line-height:1.55}.support-history{margin-top:26px}.support-history-head{display:flex;align-items:center;justify-content:space-between}.support-history-head h2{margin:5px 0 0;font-size:24px}.support-history-head button,.support-thread-head button{border:1px solid var(--support-line);background:#fff;border-radius:11px;padding:9px 12px;font-size:10px;font-weight:850}.support-inquiry-list{display:grid;gap:9px;margin-top:20px}.support-inquiry-row{width:100%;border:1px solid var(--support-line);border-radius:15px;background:#fafaf8;padding:15px;text-align:left;cursor:pointer;display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px}.support-inquiry-row:hover{border-color:#aebaff;background:#f8f9ff}.support-inquiry-row b{display:block;font-size:13px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-inquiry-row small{display:block;margin-top:6px;color:var(--support-muted);font-size:10px}.support-status{align-self:center;border-radius:999px;padding:6px 9px;background:#fff0ca;color:#815c00;font-size:9px;font-weight:900}.support-status.answered{background:#dff6eb;color:#116f4c}.support-status.closed{background:#ececeb;color:#64676d}.support-empty{margin:0;padding:34px;text-align:center;color:var(--support-muted);font-size:12px}.support-thread{margin-top:18px;border:1px solid var(--support-line);border-radius:18px;overflow:hidden}.support-thread-head{padding:16px 18px;border-bottom:1px solid var(--support-line);display:flex;justify-content:space-between;align-items:flex-start}.support-thread-head h3{margin:7px 0 0;font-size:16px}.support-thread-head .support-status{display:inline-block}.support-thread-head button{font-size:18px;line-height:1;padding:7px 10px}.support-messages{padding:18px;display:grid;gap:11px;background:#f8f8f5}.support-message{max-width:86%;padding:13px 15px;border-radius:15px 15px 4px 15px;background:var(--support-blue);color:#fff;justify-self:end}.support-message.lab{justify-self:start;border-radius:15px 15px 15px 4px;background:#fff;color:var(--support-text);border:1px solid var(--support-line)}.support-message b{display:block;font-size:10px;margin-bottom:6px}.support-message p{margin:0;white-space:pre-wrap;font-size:12px;line-height:1.65}.support-message small{display:block;margin-top:8px;opacity:.65;font-size:8px}.support-reply{display:grid;grid-template-columns:1fr auto;gap:8px;padding:13px;border-top:1px solid var(--support-line)}.support-reply textarea{min-height:70px;resize:vertical}.support-reply button{border:0;border-radius:12px;background:var(--support-blue);color:#fff;padding:0 17px;font-size:11px;font-weight:900}.support-close-inquiry{width:calc(100% - 26px);margin:0 13px 13px;padding:11px;border:1px solid var(--support-line);background:#fff;border-radius:11px;color:var(--support-muted);font-size:10px;font-weight:850}.support-footer{padding:28px max(22px,calc((100vw - 1120px)/2));border-top:1px solid var(--support-line);background:#fff;color:var(--support-muted)}.support-footer>div{display:flex;gap:18px;flex-wrap:wrap}.support-footer a{color:#3e4148;text-decoration:none;font-size:10px;font-weight:800}.support-footer p{margin:16px 0 0;font-size:9px;line-height:1.7}
@media(max-width:720px){.support-header{height:66px;padding:0 14px}.support-back{width:38px;height:38px}.support-brand{font-size:18px}.support-member-state{max-width:100px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.support-main{width:min(100% - 24px,1120px);padding:36px 0 65px}.support-hero{margin-bottom:26px}.support-hero h1{font-size:43px;letter-spacing:-3px}.support-hero>p{font-size:13px}.support-flow{gap:7px;overflow:auto}.support-flow span{font-size:10px;white-space:nowrap}.support-flow i{width:18px}.support-gate{grid-template-columns:auto 1fr;padding:21px;gap:13px}.support-gate-icon{width:48px;height:48px}.support-gate a{grid-column:1/-1;text-align:center}.support-step-card,.support-answer,.support-history{border-radius:20px;padding:20px}.support-step-head{display:block}.support-step-head>span{display:inline-block;margin-bottom:12px}.support-step-head h2,.support-history-head h2{font-size:21px}.support-categories{grid-template-columns:1fr 1fr}.support-categories button{min-height:58px;padding:9px 11px}.support-solved{display:block}.support-solved>div{display:grid;grid-template-columns:1fr 1fr;margin-top:12px}.support-secondary,.support-dark{padding:13px 8px}.support-inquiry-row{grid-template-columns:minmax(0,1fr)}.support-status{justify-self:start}.support-message{max-width:94%}.support-reply{grid-template-columns:1fr}.support-reply button{padding:13px}.support-footer{padding:24px 18px}}